Nov 16, 2023 · Hello @NoConfidence, we understand you're trying to unlock your device, and we'll be happy to help you. We're going to initiate a DM to help you with device unlock and understand what's causing it too unable to send an unlock link. Please look out for a DM notification from us. (For your reference it is the bell icon on the top right-hand corner …Feb 15, 2024 · att.com. Sign in. AT&T Community Forums. Wireless. AT&T ... it and it was approved..when I turn the phone off and put my sim in and turn it back on like instructed..it comes up unlock device when I push that it says device unlock failure..I have the unlock code and instructions they sent me but I can't get past where I ...Why would you AT&T prepaid put this unlock app on a phone that it will not work with. When I tap on the App it immediately crashes instantly. This description says it works with my phone but No it doesn't work at all. My phone isn't even listed on the phone list of phones therefore it shouldn't say this works with your device when in fact it most definitely does not.Feb 9, 2023 · Unlocking your device with this app is easy and straightforward – simply follow the on-screen instructions. You can be sure that your information is safe and secure when you unlock your device with this app, because it's handled by AT&T. This application is compatible with most devices such as Alcatel, AT&T Maesto and Radiant Core, LG, …4 days ago · Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device …Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Jul 25, 2023 · Your device: Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your ... Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...1. DEFINITIONS: (a) "AT&T," "We," "Our" and "Us" mean AT&T Mobility LLC and its parents, subsidiaries, affiliates, agents, employees, successors and assigns; (b) "Device Unlock" means the Device Unlock App, any website, software, content or services provided in connection with the App, and any updates to these items; (c) "You," "Your" …1 Message. Friday, March 17th, 2023 9:41 PM. Device unlock help. Bought a iPhone 6s plus off of Mercari. The seller though it was unlocked but it wasn't. I need help unlocking …Oct 21, 2023 · The device is not currently active on a different AT&T customer’s account. Visit our Unlock Support page for the full requirement list. Please reach out to prepaid team for more information at 800.901.9878. Feel free to reach back out to us if you have any questions. Thank you for contacting AT&T Community Forums.Mar 17, 2023 · Hi Chellucid, we're here to help with your device unlock request.. When submitting a device unlock request, it usually takes a few minutes to approve your request, however it can also take up to 48 hours.. If you do not have a wireless phone account, you have to select Confirm request on the email we sent you.Be sure to check your Inbox, …Aug 21, 2017 · On some devices, the IMEI is located on the back of the phone or under the battery. Do not force open your phone to find the IMEI. To check status of your request. 1. Go to our Device Unlock Portal. 2. Scroll down …[LIVE] New Device – T2 – 2024 – AT&T Unlock the StoreSep 24, 2021 · Why would you AT&T prepaid put this unlock app on a phone that it will not work with. When I tap on the App it immediately crashes instantly. This description says it works with my phone but No it …May 27, 2019 · We have separate accounts. My husband and I want our phones unlocked. We purchased them outright many years ago, always pay our ATT accounts timely. We both have independently called ATT, we tried to go on the ATT portal to unlock our phones. We both independently entered our data including the IMEI numbers, but it doesn’t submit. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Find a store Ver en español. Skip Navigation. Nov 24, 2017 · Learn how to unlock your AT&T device online and check the status of your request. Find out the requirements, troubleshooting tips and common issues for different types of customers and devices.Order an unlock code for your ATT phone and use it with any sim card. Remote service, warranty unaffected, no jailbreak required. ... Over 2m devices unlocked over 15+ years; Increase the value of your phone - on eBay, unlocked phones command a much higher price. Change network provider whenever you like; Go back to device unlock. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Dec 16, 2016 · If you have already cleared the cache and cookies from your browser, tried a different browser and the issue persists, we will need to look into an alternate option to get your device unlock request submitted. Please send us a private message to @ATTMobilityCare so we can get some important information to resolve this matter.Everything’s done remotely, in three simple steps. Enter IMEI Number. Your IMEI can be found in Settings > About screen, or by dialling *#06#. Unlock Phone. Your order: Please select your. 1. Enter your details. Select your ATT …Nov 11, 2023 · On Tuesday, they reached out to their AT&T representative who said it should release in 1-2 business days. I tried it today (Friday) and it says: The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For assistance, call 800.331.0500.Jan 20, 2021 · I received an email from att but the unlock code doesn’t work. It always says unsuccessful whenever I put the unlock code. Any body can help me: We've approved your request to unlock your device. Here are the instructions to complete your unlock: The unlock code is xxxxxxxxxxxxxxxxx 1. Power off the device. 2. Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request.Aug 31, 2022 · The permission to unlock your phone comes from the carrier, but the actual unlock Hass to be completed by connecting with Apple servers. Either Wi-Fi or a cellular connection should complete the unlock process. Apple can take up to 48 hours to complete the unlock process. If it has already been two days since your approval and the phone is ...6 days ago · All you need is your device IMEI and unlock request number. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content. Quickly check the status of your device unlock request. All you need is your device ... Go to att.com/deviceunlock (page best viewed from a desktop or tablet). Read and agree to the eligibility requirements to unlock your device. Complete and submit the form. You'll receive a confirmation email with your unlock request number. Dec 8, 2023 · Go to Settings > General and tap About. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier. If your device is on iOS 13 or earlier, use these steps: Contact your carrier to confirm that they applied the unlock in their system. Restore your iPhone to factory …Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ...Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ... May 7, 2023 · It's an FCC allowance that when prepaid phones are sold at under retail cost, which the phone was, the carrier is allowed to keep the phone locked for up to 12 months. And the conditions under which the provider will unlock it should be published on their website, which it is. AT&T only requires 6 months.Nov 16, 2023 · Had a business account. AT&T added extra unknown line without my consent. I paid two months costs without realizing. My device was on monthly installment. I called loyalty team and expressed my displeasure. They agreed to unlock my device without me paying the remaining balance. Now, after many months, I got the bill asking …Dec 14, 2022 · ATTHelp. We are here to assist with your device unlock inquiry, killagram. As our ACE stated, you will need to put a non-ATT SIM card into your device which will then show a pop-up box allowing you to enter the unlock code. Furthermore, we suggest you contact the manufacturer of your device if are needing the MCK code.Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Jul 7, 2023 · Before purchasing the device, make sure the seller performs the unlock request. In some instances, you will have to contact the seller to perform the request. If the device was purchased by another provider, they should have online resources to unlock the device. Let us know if this helps. Reach back out to us if you have any other questions.Apr 7, 2016 · 13.1K Messages. 8 years ago. There is no such thing as a temporary unlock. Once the phone is unlocked, that is permanent but can still be used on any network. If your phone is eligible for unlock, it will be unlocked. 0. 0.Jul 8, 2022 · There's no difference between an unlock pin and an unlock code (other than the wording). If your phone is locked it will present you with a message prompting you to get a SIM network unlock pin. This is the same as the unlock code you'll be sent by your unlocking service. And both mean freedom for you and your phone.3 days ago · Preparation: What You Need Before Starting. Before embarking on the unlock process, gather the necessary information and documents: 1- Account holder’s full name and contact information. 2- Device’s IMEI number: Dial *#06# on your phone to find this 15-digit code. 3- Backup Your Data: Ensure all your data is backed up, safeguarding against ...Feb 9, 2024 · Enter your 10-digit phone number and confirm that you’re not a robot. Enter the name and email address associated with your AT&T account. AT&T will then send you a confirmation email. Open the ... Jan 31, 2022 · Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ...AT&T is proud to offer several Samsung cell phones, including the Samsung Galaxy Z Flip5 and the Samsung Galaxy Z Fold5. These devices offer the following features: Camera: Easily capture stunning selfies with the best camera on Galaxy Z Flip5, using Flex Window letting you see more before you snap. Put your Galaxy Z Fold5 in Flex Mode 16 and ...Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Jul 15, 2023 · Hey @TayTayMurphy, we know it's important to get your Galaxy S22+ unlocked, and we're here to walk you through this process.. The information both of our ACEs, @Gary L and @GLIMMERMAN76, gave is correct.In order to unlock an AT&T device, it'll need to be active on AT&T postpaid service for 60 consecutive days or 6 …Your device is unlocked reliably, legally and permanently and confirmation of this is sent to you via Email and SMS. Apple devices are unlocked over-the-air, and other devices are unlocked via a code. ... Unlock ATT Samsung Galaxy A02; Unlock ATT Samsung Galaxy A10; Unlock ATT Samsung Galaxy A11; Unlock ATT Samsung Galaxy A12;Oct 23, 2023 · I switched my service to t-mobile and didn’t unlock my device first and now AT&T is not assisting me with unlocking my device. It has been 5 days now. I submitted a request online to unlock it, and a case was opened. I have no balance on my account, and phone has been paid off more than 60 days. This is becoming very inconveniencing and …Jun 5, 2020 · Hello @ryan_mx5_guy Thank you for letting us know. We're glad to hear that you were able to successfully submit your unlock request online. Please don't hesitate to reach back out to us with any other questions or concerns that you may have in the future.Apr 29, 2020 · Once you have the unlock code, you should be able to use that to unlock your device. Try this: Completely power your Galaxy S7 off. Remove the AT&T SIM card. Insert the new SIM card. Power the Galaxy S7 back up. When the device prompts, provide the unlock code. Complete the process by following the prompts. If this doesn't help, …Nov 3, 2023 · I was given a Samsung A14 5G as part of my plan. The phone is fully paid off. When I try to unlock the phone using the MyAT&T app or a web browser, eventually I always get the message that I need to use the Unlock App on my phone in order to unlock it, but my phone doesn’t have an unlock app. Set a security lock. 1. Swipe down from the Notification bar with two fingers, then select the Settings icon . 2. Scroll to and select Security. 3. Select Screen lock, then select the desired screen lock method and follow the prompts to complete set up. Note: For this tutorial, Pattern was selected. If you choose Pattern lock, you will have to ... Feb 3, 2018 · Hey there @oasis54321,. I am glad you brought this to our attention! When it comes to unlocking a device, we always want to make sure we set the right expectations. Since you have done everything on your end, I would like to check into this on my end.Oct 4, 2023 · The FCC states “ Deployed Personnel Unlocking Policy. Carriers will unlock mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.”. It also states “ Disclosure. Each carrier will post on its website its clear, concise, and readily accessible policy on mobile wireless ... Oct 19, 2023 · To obtain an AT&T network unlock code for free, you can follow these steps: The default AT&T unlock code is usually " 0000 ". You can try this code first to unlock your phone. Visit the official AT&T device unlock page. On the website, you'll find options to " Unlock your device " and " Check your Unlock status ." Select "Unlock your device."Learn what you need to do to unlock your device and the requirements Notice If you are not the original owner of the device and are denied a device unlock, you will need to ... Leaderboard. att.com. Sign in. AT&T Community Forums. Wireless. Phones & Devices. Other Phones & Devices. AT&T Device Unlock Help - S... Troubleshoot your ...Nov 10, 2023 · No worries, @sajannik!We're here to help you unlock your device! Allow us to confirm your device unlock eligibility. Use the Forums to review and confirm that your device meets all necessary personal device requirements.. General Requirements for All Unlock Requests. The device must be designed for use on, and locked to, the AT&T …Oct 23, 2023 · I switched my service to t-mobile and didn’t unlock my device first and now AT&T is not assisting me with unlocking my device. It has been 5 days now. I submitted a request online to unlock it, and a case was opened. I have no balance on my account, and phone has been paid off more than 60 days. This is becoming very inconveniencing and …Oct 27, 2023 · 1. Power off the device and insert a non-AT&T SIM card. • If your SIM card slot is located under the battery, remove the battery. 2. Power on the device with non-AT&T SIM. • For devices with removable battery, insert the battery back into the device. Wait. for the message: “Enter the device unlock code.”. 3. Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or …Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Mar 30, 2024 · Please note that this App is not associated with AT&T. This is a 3rd party app that provides network unlock service for AT&T devices. 🔓 Unlock your ATT phone with ease and confidence! Our app offers a range of unlocking options specifically designed for ATT network, including free and premium unlock codes, remote unlock codes, and …Nov 10, 2023 · No worries, @sajannik!We're here to help you unlock your device! Allow us to confirm your device unlock eligibility. Use the Forums to review and confirm that your device meets all necessary personal device requirements.. General Requirements for All Unlock Requests. The device must be designed for use on, and locked to, the AT&T …Mar 29, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to …Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request.Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Jun 2, 2023 · Hello @Northphilly, this definitely is not the experience we want you to have when using your device and trying to unlock it.We understand that this is a very frustrating situation to deal with. In order to better assist you with your device concerns, please make sure that the following steps listed below have been done and meet the requirements.Jan 13, 2022 · Power off the device and insert a non-AT&T SIM card. If your SIM card slot is located under the battery, remove the battery. Power on the device with non-AT&T SIM. For devices with removable battery, insert the battery back into the device. Wait for the message: “Enter the device unlock code.”. Enter the unlock code.Oct 21, 2023 · For one line, it clearly shows online that it is fulfilled and unlock eligible. For the 2nd line it shows on the bill the installment is paid. I tried another chat today and rep advised I call ATT. I tried calling but I can't get past the auto attendant. When I say I'm calling about unlocking the phone, I get sent a text on how to unlock.Apr 29, 2020 · Once you have the unlock code, you should be able to use that to unlock your device. Try this: Completely power your Galaxy S7 off. Remove the AT&T SIM card. Insert the new SIM card. Power the Galaxy S7 back up. When the device prompts, provide the unlock code. Complete the process by following the prompts. If this doesn't help, …Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Nov 24, 2017 · To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first. Below you learn which set of keys you'll need before your device can be unlocked.1. DEFINITIONS: (a) "AT&T," "We," "Our" and "Us" mean AT&T Mobility LLC and its parents, subsidiaries, affiliates, agents, employees, successors and assigns; (b) "Device Unlock" means the Device Unlock App, any website, software, content or services provided in connection with the App, and any updates to these items; (c) "You," "Your" …1 Message. Friday, March 17th, 2023 9:41 PM. Device unlock help. Bought a iPhone 6s plus off of Mercari. The seller though it was unlocked but it wasn't. I need help unlocking …Aug 21, 2017 · 1. Go to our Device Unlock Portal. 2. Scroll down and select ver en espanol. 3. Follow the prompts. To find the IMEI dial *#06#. Requirements for unlocking AT&T phones, tablets, and mobile hotspots. To unlock a Prepaid device, the device (s) must be active for at least six months of paid service before unlocking. 1. DEFINITIONS: (a) "AT&T," "We," "Our" and "Us" mean AT&T Mobility LLC and its parents, subsidiaries, affiliates, agents, employees, successors and assigns; (b) "Device Unlock" means the Device Unlock App, any website, software, content or services provided in connection with the App, and any updates to these items; (c) "You," "Your" and ... Dec 13, 2023 · To unlock your AT&T phone: Find your device's IMEI number and your PUK code. Visit AT&T's online unlock portal to request a device unlock. Enter your IMEI and …Aug 13, 2020 · I finished my iphone 7 contract 2 years ago, and I made the biggest mistake switching to H2O before unlocking this phone. When I tried to unlock it last week, I got "Looks like the device you want to unlock is active on another AT&T account." message, and after a week of researching, I saw someone in the forum got into the same problem- …Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK).AT&T Device Unlock Portal is Broken and Needs to be FIXED. Having the issue for 2 weeks and they still have not fixed the page. When you type the IMEI and click next, it always timeouts the user with the message "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request " which makes no sense at all.Jan 24, 2024 · Hello @JRV123, we understand how important it is to unlock your device.Let's get the information you are looking for. In response to your question, the reason it locked you out for a period of 30 days is because you have made multiple attempts to unlock the device. We recommend that you submit the unlock request post that period.Dec 26, 2023 · I requested unlocking my KaiOS flip phone from AT&T and the unlocking was approved. I received an e-mail with the unlock request code. Instead of unlocking instructions, I received this: Your unlock instructions: $ {masterData.unlockInstruction} Can you send me the link with the unlocking instructions for KaiOS flip phone (U102AA)?
Jul 19, 2023 · Community Support. •. 231.3K Messages. 9 months ago. Glad to help with your device unlock concern, Cristinatr. You posted under Email, but our Wireless team will have to assist you. We'll go ahead and transfer your case, so they can reach out to you. Aminah, AT&T Community Specialist. 0.. Amazon luna controller
Nov 24, 2017 · To unlock your device, you need the right keys. By keys I mean, device eligibility. Unlocking your phone seems cut and dry but there are requirements it must meet first. Below you learn which set of keys you'll need before your device can be unlocked.Jul 15, 2023 · Hey @TayTayMurphy, we know it's important to get your Galaxy S22+ unlocked, and we're here to walk you through this process.. The information both of our ACEs, @Gary L and @GLIMMERMAN76, gave is correct.In order to unlock an AT&T device, it'll need to be active on AT&T postpaid service for 60 consecutive days or 6 …Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. Oct 21, 2023 · The device is not currently active on a different AT&T customer’s account. Visit our Unlock Support page for the full requirement list. Please reach out to prepaid team for more information at 800.901.9878. Feel free to reach back out to us if you have any questions. Thank you for contacting AT&T Community Forums.Aug 21, 2017 · On some devices, the IMEI is located on the back of the phone or under the battery. Do not force open your phone to find the IMEI. To check status of your request. 1. Go to our Device Unlock Portal. 2. Scroll down …Mar 29, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to …Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Nov 24, 2017 · @ODad ATT seems like they engineered the unlock to not be associated with the eligibility of the imei, but the most restrictive sim card associated with the device. Since non of you ACE-holes are engineers and just dorks with phones I don’t expect you to understand much else but repeating something you read.Apr 2, 2022 · The device is not currently active on a different AT&T customer’s account. If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device. Visit our Unlock Support page for the full requirement list. All devices claimed as lost or stolen to Asurion are blacklisted by ...Sep 24, 2021 · Why would you AT&T prepaid put this unlock app on a phone that it will not work with. When I tap on the App it immediately crashes instantly. This description says it works with my phone but No it …6 days ago · All you need is your device IMEI and unlock request number. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content. Quickly check the status of your device unlock request. All you need is your device ... Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device. Apr 22, 2022 · The device is not currently active on a different AT&T customer’s account. If you performed an early upgrade, you must wait the 14-day buyer’s remorse period before you can request to unlock your previous device. Visit our Unlock Support page for the full requirement list. Thank you for visiting Community Forums. Ashley, AT&T Community …Sep 28, 2023 · Verizon recently went back to a 60-day lock policy to reduce the amount of fraud and theft. AT&T maintains the policy due to fraud and theft. Phones can be paid off and unlocked at any time. Phone's participating in the trade-in deal can wait until credits begin, then pay off and unlock the phone without losing credits..