Your device is unlocked reliably, legally and permanently and confirmation of this is sent to you via Email and SMS. Apple devices are unlocked over-the-air, and other devices are unlocked via a code. ... Unlock ATT Samsung Galaxy A02; Unlock ATT Samsung Galaxy A10; Unlock ATT Samsung Galaxy A11; Unlock ATT Samsung Galaxy A12;Oct 19, 2023 · To obtain an AT&T network unlock code for free, you can follow these steps: The default AT&T unlock code is usually " 0000 ". You can try this code first to unlock your phone. Visit the official AT&T device unlock page. On the website, you'll find options to " Unlock your device " and " Check your Unlock status ." Select "Unlock your device."Sep 1, 2018 · Unlocking phone for travel internationally. I have been trying for a week to get my device unlocked. I finally received an email yesterday with instructions on what to do. 1. Power off. 2. Remove battery. 3. Insert non ATT SIM card.AT&T is proud to offer several Samsung cell phones, including the Samsung Galaxy Z Flip5 and the Samsung Galaxy Z Fold5. These devices offer the following features: Camera: Easily capture stunning selfies with the best camera on Galaxy Z Flip5, using Flex Window letting you see more before you snap. Put your Galaxy Z Fold5 in Flex Mode 16 and ...Mar 17, 2023 · ATTHelp. Hi Chellucid, we're here to help with your device unlock request. When submitting a device unlock request, it usually takes a few minutes to approve your request, however it can also take up to 48 hours. If you do not have a wireless phone account, you have to select Confirm request on the email we sent you. Apr 29, 2020 · Once you have the unlock code, you should be able to use that to unlock your device. Try this: Completely power your Galaxy S7 off. Remove the AT&T SIM card. Insert the new SIM card. Power the Galaxy S7 back up. When the device prompts, provide the unlock code. Complete the process by following the prompts. If this doesn't help, …Apr 29, 2020 · Once you have the unlock code, you should be able to use that to unlock your device. Try this: Completely power your Galaxy S7 off. Remove the AT&T SIM card. Insert the new SIM card. Power the Galaxy S7 back up. When the device prompts, provide the unlock code. Complete the process by following the prompts. If this doesn't help, …Jan 14, 2024 · Device unlock request. I have created device activation request (Edited as per community guidelines). AT&T status is showing "We sent you an email to confirm your unlock request—please use the email link to confirm". But no email came in mailbox or spam holder. How can I get the help. May 27, 2019 · We have separate accounts. My husband and I want our phones unlocked. We purchased them outright many years ago, always pay our ATT accounts timely. We both have independently called ATT, we tried to go on the ATT portal to unlock our phones. We both independently entered our data including the IMEI numbers, but it doesn’t submit.Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or …Mar 29, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to …Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request.Mar 6, 2023 · The ATT unlock website says an active number for 60 days. The device was paid off 30 days ago, it was on the ATT network for maybe only 3 weeks. ATTs unlock site tells me the IMEI is locked out for 30 days now after attempting too many unlock requests. Its running on T-Mobile with an xda trick but each OS update I'm afraid it's gonna relock …Feb 9, 2023 · Unlocking your device with this app is easy and straightforward – simply follow the on-screen instructions. You can be sure that your information is safe and secure when you unlock your device with this app, because it's handled by AT&T. This application is compatible with most devices such as Alcatel, AT&T Maesto and Radiant Core, LG, …Sep 1, 2018 · Unlocking phone for travel internationally. I have been trying for a week to get my device unlocked. I finally received an email yesterday with instructions on what to do. 1. Power off. 2. Remove battery. 3. Insert non ATT SIM card.Jul 7, 2023 · Before purchasing the device, make sure the seller performs the unlock request. In some instances, you will have to contact the seller to perform the request. If the device was purchased by another provider, they should have online resources to unlock the device. Let us know if this helps. Reach back out to us if you have any other questions.Mar 17, 2023 · Hi Chellucid, we're here to help with your device unlock request.. When submitting a device unlock request, it usually takes a few minutes to approve your request, however it can also take up to 48 hours.. If you do not have a wireless phone account, you have to select Confirm request on the email we sent you.Be sure to check your Inbox, …Your device is unlocked reliably, legally and permanently and confirmation of this is sent to you via Email and SMS. Apple devices are unlocked over-the-air, and other devices are unlocked via a code. ... Unlock ATT Samsung Galaxy A02; Unlock ATT Samsung Galaxy A10; Unlock ATT Samsung Galaxy A11; Unlock ATT Samsung Galaxy A12;Dec 21, 2022 · You will have to contact the seller to perform the request in order to unlock the device. Keep in mind, the general requirements to unlock your device. The device must be designed for use on, and locked to, the AT&T wireless network. If it's a new AT&T device, active service for a period of time is required.Jul 7, 2023 · Before purchasing the device, make sure the seller performs the unlock request. In some instances, you will have to contact the seller to perform the request. If the device was purchased by another provider, they should have online resources to unlock the device. Let us know if this helps. Reach back out to us if you have any other questions.Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Aug 9, 2023 · Pay off your device, if required. Wait 24 hours for the next step. Request an unlock from your provider, if required. Choose a plan and get a free SIM or eSIM. Xfinity. Find out if your device will work on our network (PDF, 498KB) Check phone unlock eligibility. Pay off your device, if required.Jan 25, 2024 · Step 3: Receiving and Entering the Unlock Code. After successfully obtaining the unique unlock code from AT&T, you are now ready to proceed with the pivotal step of entering the code into your device. This step is crucial in unlocking your AT&T SIM card and enabling your device to operate with SIM cards from other carriers. Here's a …Apr 4, 2024 · The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Read our helpful Support articles to self-service and check on the status of your service request.Your device is unlocked reliably, legally and permanently and confirmation of this is sent to you via Email and SMS. Apple devices are unlocked over-the-air, and other devices are unlocked via a code. ... Unlock ATT Samsung Galaxy A02; Unlock ATT Samsung Galaxy A10; Unlock ATT Samsung Galaxy A11; Unlock ATT Samsung Galaxy A12;Dec 7, 2021 · If you performed an early upgrade, you must wait the 14-day buyer's remorse period before you can request to unlock your previous device. If coming from AT&T PREPAID, the device has been active ...Feb 9, 2024 · Learn the requirements and steps to unlock your AT&T phone for use with other carriers. You'll need your phone number, IMEI number, and email address to …Jan 29, 2019 · Hello @Bank1362,. We can definitely take a closer look into why you're receiving this message when you try to unlock your wireless device. We'll need some more details in order for us to better assist you. Did you receive this message when you tried to submit an unlock request with our Device unlock portal, or has your unlock request …Feb 5, 2021 · Find an IMEI on Android devices. • Go to the Settings app, and then select Status to find your IMEI. Find an IMEI on a Pixel 4 or Pixel 4 XL. • Go to the Settings app, and then select About Phone to find your IMEI. Or. Dial * # 06 # to find your IMEI. Any mobile phone. • Dial * # 06 # to make sure you have the right IMEI. Note: IMEI ...Your device is unlocked reliably, legally and permanently and confirmation of this is sent to you via Email and SMS. Apple devices are unlocked over-the-air, and other devices are unlocked via a code. ... Unlock ATT Samsung Galaxy A02; Unlock ATT Samsung Galaxy A10; Unlock ATT Samsung Galaxy A11; Unlock ATT Samsung Galaxy A12; Learn what you need to do to unlock your device and the requirements Notice If you are not the original owner of the device and are denied a device unlock, you will ... Order an unlock code for your ATT phone and use it with any sim card. Remote service, warranty unaffected, no jailbreak required. ... Over 2m devices unlocked over 15+ years; Increase the value of your phone - on eBay, unlocked phones command a much higher price. Change network provider whenever you like;Mar 17, 2023 · ATTHelp. Hi Chellucid, we're here to help with your device unlock request. When submitting a device unlock request, it usually takes a few minutes to approve your request, however it can also take up to 48 hours. If you do not have a wireless phone account, you have to select Confirm request on the email we sent you. Solicitud de desbloqueo de dispositivo. Puedes solicitar desbloquear tu teléfono o dispositivo de AT&T si cumples con los requisitos de elegibilidad. Te pediremos algunos detalles y luego te informaremos si cumples con los requisitos del desbloqueo. Comienza una solicitud de desbloqueo. Go to att.com/deviceunlock (page best viewed from a desktop or tablet). Read and agree to the eligibility requirements to unlock your device. Complete and submit the form. You'll receive a confirmation email with your unlock request number. Dec 7, 2021 · Learn the requirements and steps to unlock your AT&T phone and use it with other carriers. Find out how to check your phone's eligibility, request an unlock code, and get instructions from AT&T.Mar 19, 2024 · BIM 360 Autodesk Inc. · Productivity. Nighthawk NETGEAR, Inc · Productivity. Planner Pro - Daily Calendar Beesoft Apps · Productivity. monthly calendar app ExpertiseNetComs · Productivity. Inside Health NYU Langone Health · Productivity. BUNKR BUNKR · Productivity. Freedom: Site/App Blocker Eighty Percent Solutions Corporation · …Nov 11, 2023 · On Tuesday, they reached out to their AT&T representative who said it should release in 1-2 business days. I tried it today (Friday) and it says: The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For assistance, call 800.331.0500.Jun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ... Oct 27, 2023 · 1. Power off the device and insert a non-AT&T SIM card. • If your SIM card slot is located under the battery, remove the battery. 2. Power on the device with non-AT&T SIM. • For devices with removable battery, insert the battery back into the device. Wait. for the message: “Enter the device unlock code.”. 3. Jul 8, 2022 · There's no difference between an unlock pin and an unlock code (other than the wording). If your phone is locked it will present you with a message prompting you to get a SIM network unlock pin. This is the same as the unlock code you'll be sent by your unlocking service. And both mean freedom for you and your phone.Sep 29, 2023 · I'm attempting an unlock on a little flip phone- an AT&T (Foxconn) "EA211101" with KaiOS. if I put a non-AT&T SIM card in it and turn it on, it asks for an unlock code... so I submitted the request online (as I have done many times with smartphones), but the emailed response said "Your AT&T PREPAID phone comes with a …Oct 4, 2023 · The FCC states “ Deployed Personnel Unlocking Policy. Carriers will unlock mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.”. It also states “ Disclosure. Each carrier will post on its website its clear, concise, and readily accessible policy on mobile wireless ... Sep 27, 2023 · 1) borrow a friend with AT&T’s SIM card. Put it in your phone and submit the unlock request with their account information you have to leave that sim in the phone until you get back about the request. This worked for me a few years back, but it might not work these day. 2) Submit a complaint to the FCC.May 21, 2022 · Allow us to share the steps for unlocking your device, Zach_da_quack! In addition to our ACEs reply, if a phone is purchased from a non-AT&T authorized dealer or sites like eBay, AT&T may be unable to unlock the device. You or your brother will need to contact the original owner, and ask them to reach out to us for further assistance with …1 day ago · Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number.Sep 24, 2021 · Why would you AT&T prepaid put this unlock app on a phone that it will not work with. When I tap on the App it immediately crashes instantly. This description says it works with my phone but No it …Oct 21, 2023 · The device is not currently active on a different AT&T customer’s account. Visit our Unlock Support page for the full requirement list. Please reach out to prepaid team for more information at 800.901.9878. Feel free to reach back out to us if you have any questions. Thank you for contacting AT&T Community Forums.6 days ago · How to Unlock an AT&T Mobile Phone Unlocking your AT&T mobile phone offers greater control and flexibility over your device usage, especially if you are looking to switch carriers or use your ...Apr 13, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...May 7, 2023 · It's an FCC allowance that when prepaid phones are sold at under retail cost, which the phone was, the carrier is allowed to keep the phone locked for up to 12 months. And the conditions under which the provider will unlock it should be published on their website, which it is. AT&T only requires 6 months.Here are the instructions for unlocking your phone with AT&T by phone call: Contact AT&T Customer Care at the following number: 1-800-331-0500. Inform the customer care representative that you would like to unlock your AT&T phone. Provide the necessary details and information requested by the representative.Sep 21, 2023 · We're here to help get your device unlocked @ averod.. If you haven’t tried, please submit your request using our Device Unlock Portal and your device must meet our Eligibility Requirements.. Is an AT&T phone or device and isn’t active on another AT&T account. Hasn’t been reported as lost, stolen, or involved with fraud.Dec 14, 2022 · ATTHelp. We are here to assist with your device unlock inquiry, killagram. As our ACE stated, you will need to put a non-ATT SIM card into your device which will then show a pop-up box allowing you to enter the unlock code. Furthermore, we suggest you contact the manufacturer of your device if are needing the MCK code.6 days ago · All you need is your device IMEI and unlock request number. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content. Quickly check the status of your device unlock request. All you need is your device ...6 days ago · How to Unlock an AT&T Mobile Phone Unlocking your AT&T mobile phone offers greater control and flexibility over your device usage, especially if you are looking to switch carriers or use your ... Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or …Apr 1, 2022 · If you are under contract you must complete the contract period before your device can be unlocked. If you paid full price for your AT&T device and are a postpaid customer you must have at least 60 days of service with AT&T. The subject line of the email was "Subsidy Device Unlock Request." Since my phone purchase was subsidized by …3 days ago · Preparation: What You Need Before Starting. Before embarking on the unlock process, gather the necessary information and documents: 1- Account holder’s full name and contact information. 2- Device’s IMEI number: Dial *#06# on your phone to find this 15-digit code. 3- Backup Your Data: Ensure all your data is backed up, safeguarding against ...Feb 17, 2023 · You can find more important details about unlocking your device under How to request a device unlock and Check the status of your request when you visit AT&T Device Unlock Help - Solutions & FAQs. There's even a section called Deployed Military Personnel (Current AT&T Customers Only) which provides additional information about …Dec 19, 2022 · We are here to help you unlock your Galaxy A12, @fredcrou. We do understand how important it is to be able to unlock your device. Most device unlock request are submitted through our Device Unlock Portal, however if your device has the device unlock app you should be able to submit it through there.We do understand you …The Unlocking Process. Fill out the unlock form with your device details. Once we have received your request form, we will start to search for your unlock code. Our automated system will email you the ATT unlock when it’s ready. Follow the unlock instructions emailed to you. Follow our how-to unlock walk through.May 27, 2019 · We have separate accounts. My husband and I want our phones unlocked. We purchased them outright many years ago, always pay our ATT accounts timely. We both have independently called ATT, we tried to go on the ATT portal to unlock our phones. We both independently entered our data including the IMEI numbers, but it doesn’t submit.Apr 29, 2020 · Once you have the unlock code, you should be able to use that to unlock your device. Try this: Completely power your Galaxy S7 off. Remove the AT&T SIM card. Insert the new SIM card. Power the Galaxy S7 back up. When the device prompts, provide the unlock code. Complete the process by following the prompts. If this doesn't help, …Jun 20, 2023 · Use a different browser to access the page. Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must ... Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or …Nov 15, 2021 · Method 1. Unlocking Through AT&T. Download Article. 1. Check your eligibility for a carrier unlock. AT&T will unlock your phone for free if you meet the criteria …4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Dec 8, 2023 · Go to Settings > General and tap About. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier. If your device is on iOS 13 or earlier, use these steps: Contact your carrier to confirm that they applied the unlock in their system. Restore your iPhone to factory …May 23, 2022 · "(5) Response Time. Within two business days after receiving a request, carriers will unlock eligible mobile wireless devices, or initiate a request to the OEM to unlock the eligible device, or provide an explanation of why the device does not qualify for unlocking, or why the carrier reasonably needs additional time to process the request." Mar 6, 2023 · The ATT unlock website says an active number for 60 days. The device was paid off 30 days ago, it was on the ATT network for maybe only 3 weeks. ATTs unlock site tells me the IMEI is locked out for 30 days now after attempting too many unlock requests. Its running on T-Mobile with an xda trick but each OS update I'm afraid it's gonna relock … Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Jan 25, 2024 · Step 3: Receiving and Entering the Unlock Code. After successfully obtaining the unique unlock code from AT&T, you are now ready to proceed with the pivotal step of entering the code into your device. This step is crucial in unlocking your AT&T SIM card and enabling your device to operate with SIM cards from other carriers. Here's a …Apr 29, 2020 · Once you have the unlock code, you should be able to use that to unlock your device. Try this: Completely power your Galaxy S7 off. Remove the AT&T SIM card. Insert the new SIM card. Power the Galaxy S7 back up. When the device prompts, provide the unlock code. Complete the process by following the prompts. If this doesn't help, …Dec 21, 2022 · You will have to contact the seller to perform the request in order to unlock the device. Keep in mind, the general requirements to unlock your device. The device must be designed for use on, and locked to, the AT&T wireless network. If it's a new AT&T device, active service for a period of time is required.Apr 14, 2023 · From the IMEI report, the Blacklist Status is Clean, which means this phone can be unlocked (a blacklisted device can’t be unlocked, so we need to check the blacklist status first). Step 1. Visit the DirectUnlocks AT&T unlock service website. Step 2. Enter your phone’s IMEI number and proceed to the next step.Feb 21, 2024 · I started unlocking a device but I did not receive the email to confirm the request, I already tried 3 times and I did not receive anything. Skip to main content. AT&T Community Forums. Forums. Ask. Leaderboard. att.com. Sign in. AT&T Community Forums. Wireless. Phones & Devices. Samsung. device unlock. The Samsung Galaxy ...Aug 31, 2022 · The permission to unlock your phone comes from the carrier, but the actual unlock Hass to be completed by connecting with Apple servers. Either Wi-Fi or a cellular connection should complete the unlock process. Apple can take up to 48 hours to complete the unlock process. If it has already been two days since your approval and the phone is ...
Sep 30, 2023 · I requested a device unlock, as the “may take up to 24 hours approached” I received a message stating they needed to do further investigation with no time line attatched. After 5 more days of waiting which was a total of a week. I canceled and started the process again and I’m right back at the same point waiting for approval.. Drivetexas org
May 7, 2023 · It's an FCC allowance that when prepaid phones are sold at under retail cost, which the phone was, the carrier is allowed to keep the phone locked for up to 12 months. And the conditions under which the provider will unlock it should be published on their website, which it is. AT&T only requires 6 months. Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Oct 2, 2023 · Both, the device unlock app and the link will get you nowhere. You need to call 611 during regular business hours and speak to a customer service representative to request that your device is unlocked. It took approximately 2 minutes to unlock my device this way, once I spoke to someone.Nov 3, 2022 · Our next message will appear there. In the meantime, you want to check out our Device Unlock Requirements to see if your device is eligible to be unlocked. You can also try updating the app to see if there are any updates available. You may find steps on how to update your apps using our Device Support tool and start by selecting your …4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Nov 24, 2017 · Follow the prompts. . . . Click the link in your *Text message to check your status. If you are a **non-AT&T customer, click the link in your Email follow steps 2-4. Go to our Status Portal . Enter your IMEI Number & Request Number. Follow the prompts. Feb 9, 2023 · Unlocking your device with this app is easy and straightforward – simply follow the on-screen instructions. You can be sure that your information is safe and secure when you unlock your device with this app, because it's handled by AT&T. This application is compatible with most devices such as Alcatel, AT&T Maesto and Radiant Core, LG, …Aprende cómo desbloquear tu nuevo dispositivo de AT&T con esta guía en español. Sigue los pasos para verificar el estado de tu solicitud y activar tu teléfono.Dec 7, 2021 · Select Unlock your device. Enter the IMEI of your smartphone (Dial *#06# on your smartphone) Read and agree to the eligibility requirements to unlock your device. Sep 27, 2023 · 1) borrow a friend with AT&T’s SIM card. Put it in your phone and submit the unlock request with their account information you have to leave that sim in the phone until you get back about the request. This worked for me a few years back, but it might not work these day. 2) Submit a complaint to the FCC.Jun 20, 2023 · Use a different browser to access the page. Depending on which browser you are using, there may be compatibility issues between the browser and the website. Be sure to check your device unlock eligibility. Though you have paid for your device in full, the wireless number assigned to the device must be active for at least 60 days, and you must ... Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Find a store Ver en español. Skip Navigation. Mar 28, 2024 · Insert the battery, replace the back cover, and turn on the device. Tap to unlock the screen. When prompted, enter the 8-digit unlock code. Alternatively, from Home screen go to Settings, then Broadband and scroll down to …Mar 17, 2023 · Hi Chellucid, we're here to help with your device unlock request.. When submitting a device unlock request, it usually takes a few minutes to approve your request, however it can also take up to 48 hours.. If you do not have a wireless phone account, you have to select Confirm request on the email we sent you.Be sure to check your Inbox, …Apr 13, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device. Find a store Ver en español. Skip Navigation. Menu. Deals Wireless Internet Accessories Prepaid Business. Search. Support. My AT&T. Start of main content ...Jul 15, 2023 · Hey @TayTayMurphy, we know it's important to get your Galaxy S22+ unlocked, and we're here to walk you through this process.. The information both of our ACEs, @Gary L and @GLIMMERMAN76, gave is correct.In order to unlock an AT&T device, it'll need to be active on AT&T postpaid service for 60 consecutive days or 6 …Oct 10, 2022 · As stated by @JefferMC and @sandblaster as long as the device is fully paid off and you have been an AT&T customer for at least six months, the device is eligible to be unlocked. Feel free to review the Device Unlock Requirements and the Device Unlock Portal when you're ready to get the process started.AT&T Device Unlock Portal is Broken and Needs to be FIXED. Having the issue for 2 weeks and they still have not fixed the page. When you type the IMEI and click next, it always timeouts the user with the message "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request " which makes no sense at all.Jul 26, 2023 · I post this every single time: it is easier to get a phone unlocked if you are an existing customer rather than a former or a non-customer. If you are no longer a customer, you can't use chat. Prepaid cannot use chat. If you are requesting the unlock as a non-customer and your account is not yet canceled on AT&t's end, you would get the …Feb 18, 2024 · You can otherwise unlock your phone through a live chat with a T-Mobile customer representative or by calling 611 from a T-Mobile device or 877-746-0909 from any other phone. Deployed military ....